Shipping policy

Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

We do not charge any shipping costs.

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 5-7 days  following conclusion of the contract, execution of the design work and delivery of the goods within 14 days  following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 working days, for deliveries abroad within 7-9 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Payment via credit card
- Payment by instant bank transfer (via Klarna)
-  Payment by invoice (via Klarna)
-  Payment via credit card (via Klarna)
-  Payment via amazon Pay
-  Payment via Google Pay
-  Payment via Apple Pay
-  Mastercard 
-  Visacard 
-  American Express 

via PayPal Checkout:
-  Payment via PayPal
-  Payment via credit card
- Payment via Apple Pay
- Payment via Google Pay

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.